Refund policy
Customized products cannot be returned unless they have a manufacturer defect.
No returns are accepted without written consent. All claims must be made within three business days of receipt of the uniforms.
A manufacturer-defect return must be shipped back within 7 business days after receiving the product.
Returns must be unworn, unwashed, with all original tags attached in their original position and condition. If returns do not meet these criteria, Print on Demand Apparel will not accept the return.
Replacements will only be made after the returned products are received at our facility.
On-sale products are final sale and are not eligible for return.
We are not responsible for any issues or claims for sales destined to ship outside the United States, and we will not be responsible for handling such claims.
If a customer wants to use their preferred shipping company, they are responsible for dealing directly with that shipping company. The customer must arrange pickup of their order from our facility at their own expense and may provide us with a shipping label for their order.
The person picking up the order must show their original ID, provide a copy of their ID, and sign a receiving document before receiving the ordered package.
No refund will be issued for any customized order after 24 hours of payment.